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Tag: customer

Perfectionism Kills Productivity

Perfectionism Kills Productivity

I was chatting with a customer a while back and he was telling me about two info-products he’s been working on for around 6 months. He still he isn’t ready to release them and show them to the world yet because they’re not perfect. I said, “They’ll never be perfect, so don’t wait. Just get them out there.” All this time that he’s hiding his products is just wasting time. It’s time that he could be making sales and building…

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How to Turn Support Emails Into Sales

How to Turn Support Emails Into Sales

There are some times when customer support emails can be a burden. I think most businesses would like to have less customer support issues to deal with. But most of the time, it’s unavoidable, especially when you’re generating thousands of visitors and processing dozens of sales automatically around the clock on several websites. Some days are heavier than others….some days you just don’t want to face your inbox! Even though you might be tempted to go the “select all >…

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